Event Overview

WPS Garden of Lights

We’re celebrating 25 years of bright lights and fun nights! Be dazzled by more than 325,000 sparkling lights transformed into spectacular scenes of nature.

Buy Your Tickets Early to Secure Your Preferred Date

Event Dates

Thursdays, Fridays, Saturdays, & Sundays Before Christmas Eve
November 26–December 23
Additional Dates: December 26–30 & January 1
4:30–9 pm

Guests have 30 minutes to arrive after their selected time. Early and late arrivals are not guaranteed entry. Entry times are every 30 minutes beginning at 4:30 pm with last entry at 8:30 pm. Doors close at 9 pm.

Ticket Information

Event COVID-19 Safety Procedures

Last year, many of you were able to enjoy a safe, outdoor light show experience. We heard from numerous guests that the 2020 light show was their first visit to the Garden and a way for many guests to see family and friends outdoors for the first time in months. Thank you for helping us continue this annual holiday tradition in our community!

We’re confident we can maintain a high level of satisfaction with the safety protocols we’ll have in place for WPS Garden of Lights. All event decisions regarding guest, staff, and volunteer safety have been made under the advisement of the Brown County Public Health Department.

We are implementing the following to offer a safe experience:

  • Dated and timed entry tickets must be purchased in advance.
  • Limited capacity per night spread out over a 4.5-hour period to limit gatherings in enclosed spaces.
  • Parking available onsite and overflow parking within walking distance so guests do not have to ride shuttle buses in close contact with others.
  • Face coverings are strongly recommended for all guests in Garden buildings (ages 2 and up) and outdoors when physical distancing isn’t possible (subject to change).
  • Limited seating on horse–drawn wagon rides. Face coverings strongly recommended while on the wagon.
  • One–way entry and exit points.
  • COVID-19 Policy: If you have COVID–19 symptoms, or someone in your household tested positive for COVID–19, or you or someone in your household is waiting on test results, and it is less than 72 hours before your event night, please do not attend the event. Email the Garden at info@gbbg.org when you can safely attend based on your doctor’s guidance to reschedule your tickets.

“Face covering” means a piece of cloth or other material that is worn to cover the nose and mouth completely. A “face covering” includes but is not limited to a bandana, a cloth face mask, a disposable or paper mask, a neck gaiter, or a religious face covering. A “face covering” does not include face shields, mesh masks, masks with holes or openings, or masks with vents.


Horse-Drawn Wagon Rides

There is limited seating on the horse–drawn wagon rides with limited availability each night. No more than 10 guests per wagon (maximum of three households) are allowed. Face coverings are strongly recommended while on the wagon. Guests will walk the upper level light show and head down the hill to the horse-drawn wagon which covers the lower level mulch portion of the light show.

Wagons are first come, first served when you arrive during selected entrance time. Tickets for the horse-drawn wagon ride must be purchased in advance. Walking tickets cannot be upgraded at the door.


Deck the Garden with Dazzling Daisies!

lit up glowing daisy necklace

Be a part of the light show! Do you have a Glowing Daisy Necklace from last year? Missed your chance to get one?

Bring your necklace back to the Garden or purchase one this year! Experience your own personal light show along the illuminated pathways with these light-up daisies that dance in a variety of colors all night long.

$12 in advance with your online ticket purchase or $15 at the door.

See it in action.

Featured Displays Trail Map


SPECIAL DATES & FEATURES

Letters to Santa
Every Night before Christmas | 4:30–9 pm

Bring your letters to Santa to place in his North Pole Mailbox.

Photos with Santa
Select dates before Christmas
Fridays & Saturdays | 4:30–9 pm & Sundays | 4:30–8 pm
Thursday, December 23 | 4:30–8 pm

Get your photos with Santa on select dates and times. Face coverings are strongly recommended. Check here before your visit for updates on availability. 

Pricing

8×10 prints at $20 each or two for $38.

The following are $15 each:

  • 1 – 5×7
  • 2 – 3×5
  • 4 wallets
  • 1- 3×5 and 2 wallets

USB Flash Drive – $30 each. Includes your image and copyright release.

Package A – $68

  • 2 – 5×7
  • 2 – 3×5
  • 8 wallets

Package B – $40

  • 1 – 5×7
  • 2 – 3×5
  • 4 wallets

Package C – $25

  • 1 – 3×5
  • 6 wallets

Natural Holiday Trees
Every Event Night | 4:30–9 pm

Check out our natural holiday trees featuring ornaments and decorations made from items found in the Garden! 

WPS Trellis Gift Shop
Every Event Night | 4:30–8:30 pm

Find your holiday gifts at the WPS Trellis Gift Shop! Pick up a unique ornament, refresh your home with seasonal décor, or treat yourself (or a friend) to a new gardening tool. Stop in while you’re here for WPS Garden of Lights, shop online, or visit us during the week – shop hours are the same as the Garden’s. 

Member Nights

Member discounts are valid on all Value Nights.

Garden members will have the first opportunity to buy tickets online starting October 25 during the presale.

The number of discounted tickets ($5 Walking Tickets and $10 Wagon Tickets) current members receive on Value Nights only is based on the amount available with your membership level (i.e. individual membership = one discounted ticket). Each member will also receive a coupon for one complimentary 12 oz. hot beverage upon their Value/Member Night arrival.

Learn More & Buy Tickets

Family Night

Sunday, November 28 | 4:30–9 pm

Join us for Family Night! Children 12 and under get free walking admission with one paid adult walking reservation. All reservations, adult and children, will need to be made in advance due to limited capacity.

Children will also receive a free holiday craft kit and can drop off their letters to Santa. Discount cannot be combined with any other discounts. Wagon rides are not available with Family Night special pricing due to limited capacity.

PARKING

Parking is free and available on-site on a first-come, first-served basis. Overflow parking is within walking distance.

Accessible parking is available inside the Garden’s main parking lot. You must show your disabled parking identification permit to event volunteers to enter the lot.

Driving Directions

From HWY 41

  1. Take West Mason Street Exit and travel West
  2. Turn Right onto Packerland
  3. Turn Left onto Larsen Road

From HWY 54

  1. Turn Left onto Packerland
  2. Turn Left onto Larsen Road
ACCESSIBILITY

Wheelchair, Stroller, & Pull-along Wagon Accessibility

The paths in the upper gardens are paved, shoveled, and salted and should be accessible to wheelchairs, walkers, strollers, and pull-along wagons. There are no motorized scooters or wheelchairs available at the Garden. The lower mulched path is difficult to navigate and not recommended for wheelchairs or walkers. Families who wish to walk the mulched path with small children will need an all-terrain type stroller or pull-along wagon.

Accessible Golf Cart Tour, Back This Year!

Advance Reservations Required, Limited Availability
Thursdays, December 2, 9, 16, & 30 and Sundays, December 5, 12, January 1 | 4:30-8:30 pm

Wheelchair and motorized scooter users and up to two other guests can receive a golf cart ride around the .4 miles of the lower gardens mulched pathways. Guests will need to purchase a Wagon Ticket in advance. The ticket also includes a half-mile Walking Tour of the paved pathways in the upper gardens after the golf cart ride.

To purchase your advance tickets and schedule a golf cart ride, contact our Events Team at 920.491.3691 ext. 118 no later than 72 hours before you plan to visit. The golf cart can only accommodate one wheelchair user and up to two guests at a time.

Horse-Drawn Wagon Rides

Horse-drawn wagon rides are available on a first-come, first-served basis when you arrive during selected entrance time. Your ticket includes a .5 mile walking tour of the paved pathways in the upper gardens before arriving at the wagon ride which only covers .4 miles of the lower gardens mulched pathways.

Golf cart rides from the building to the horse-drawn wagons are available for those unable to walk down the paved path where the wagons begin. Please ask for assistance at the ticketing counter night-of for a golf cart ride to the wagon. The golf cart only fits two guests from the same household. There are three large steps up into the horse-drawn wagon. Please bring someone to assist you in getting onto the horse-drawn wagon.

Accessible Parking

Parking is free and available on-site on a first-come, first-served basis. Accessible parking is available inside the Garden’s main parking lot. You must show your disabled parking identification permit to event volunteers to enter the lot.

HOLIDAY CELEBRATIONS & GROUP DISCOUNTS

Let your holiday event glow! Invite guests for a Private Light Night to celebrate the magic and wonder of the holidays at WPS Garden of Lights, featuring more than 325,000 lights in displays inspired by the Garden’s natural features.

Learn More
COVID-19: FREQUENTLY ASKED QUESTIONS

Are face coverings required indoors and outdoors?

Face coverings are strongly recommended for all guests indoors and for those on the wagon.

Is there enough room outside for guests to physically distance themselves?

The Garden has measured the pathways and square footage of the event space to allow for proper physical distancing guidelines based on the CDC. The event pathway is just under one mile long and entrance times are staggered to allow for proper physical distancing of guests on the pathways.

What if I have COVID–19 symptoms, myself or someone in my household tested positive for COVID–19, or myself or someone in my household is waiting on test results, and it is less than 72 hours before my event night?

Please email the Garden at info@gbbg.org when you can safely attend based on your doctor’s guidance to reschedule your tickets.

KNOW BEFORE YOU GLOW: FREQUENTLY ASKED QUESTIONS

TICKETS

For questions about buying tickets, see our FAQs on the Dates, Hours, & Tickets web page.


GENERAL

Do you walk or drive through the lights?

WPS Garden of Lights is a walk-through show. We encourage guests to dress accordingly with weather-appropriate footwear and clothing. Families who wish to walk the mulched path with small children will need an all-terrain type stroller or pull-along wagon. The walk through the light show is just under a mile (0.85).

How long does it take to see the lights?

As long as you like, but typically 30-45 minutes for the walking tour. The walk through the light show is just under a mile (0.85). Horse-drawn wagon rides last about 10-15 minutes. Wagons are first come, first serve when you arrive during your entrance time. We recommend you get down to the wagons within 30 minutes of your entrance time and no later than 7 pm.

When is the best time to visit?

Buy your dated and timed tickets well in advance, as we anticipate selling out on Saturdays and on dates near the holidays. We recommend Value Nights as they typically don’t sell out.

Please remember we are closed November 25 and December 20, 21, 22, 24, 25, & 31. 

Can I bring in refreshments and what kind of refreshments are available?

Carry-ins are not allowed. A variety of individually packaged food and beverages are available in our Concessions Building at the WPS Foundation Plaza including: individually wrapped cookies, candy bars, chips, hot chocolate, apple cider, coffee, water, soda, beer, wine, and shots such as Peppermint Schnapps or Baileys to compliment a hot beverage. Please bring ID for the purchase of alcoholic beverages.

Can I bring my pet?

Service animals are welcome, but please leave pets and Emotional Support Animals (ESAs) at home. Please let us know you have a service animal when you arrive so we can make our staff aware. View frequently asked questions about service animals and the ADA.

What happens if the weather is bad?

We think a little snow adds to the beauty of the event, but of course, if the weather presents a hazard, the Garden’s decision to cancel the event will be made at 2 pm on the day of the event. You will be notified via email of any cancelation and about the rescheduling process. Also, please check our website and Facebook page for updates.

Are there restrooms available along the path?

There are restrooms in the Fischer Visitor Center and halfway through the light show at the Concessions Building featuring the WPS Foundation Plaza. Face coverings are strongly recommended for all guests in Garden buildings (ages 2 and up).

When is Family Night?

Sunday, November 28 | 4:30–9 pm

Join us for Family Night! Children 12 and under get free walking admission with one paid adult walking reservation. All reservations, adult, and children, will need to be made in advance due to limited capacity.

Children will also receive a free holiday craft kit and can drop off their letters to Santa. Discount cannot be combined with any other discounts. Wagon rides are not available with Family Night special pricing due to limited capacity.


PHOTOGRAPHY

Do you have any tips for taking photos of the lights?

  • Turn off the flash!
  • Shoot at twilight for better exposures
  • Keep camera steady to avoid blurry pictures
  • Dress warmly and wear gloves

And remember to stay to the side of the trail and be considerate of other guests enjoying the lights!

Brights Tips for Smartphone Photography

Volunteer Opportunities

Volunteer and spread some holiday cheer during WPS Garden of Lights! Help out in parking, concessions, admissions, and more.

For additional information on shifts or questions about our COVID-19 Safety Protocol, contact our Volunteer Coordinator at volunteer@gbbg.org or 920.491.3691 ext. 131.

Sign Up to Volunteer

Nonprofit Nights

Applications are now closed.

Applications for a Nonprofit Night are open! With support from Associated Bank and in fulfillment of our mission, we invite you to apply on behalf of your clients to attend 2021 WPS Garden of Lights at no cost.


Fun Facts

Wonder what’s involved in putting on one of the largest holiday traditions in northeast Wisconsin? Here are WPS Garden of Lights facts you won’t believe!

View Facts

SPECIAL EVENT REFUND POLICY

  • Advance tickets are required.
  • There are no refunds on any Garden special event tickets.
  • Tickets will not be replaced if lost, stolen, or unused.
  • Tickets are not refunded for any weather occurrences in which the event does not cancel, including but not limited to snow, wind, rain, thunderstorm, mud, cold, or extreme temperatures.
  • Refunds will not be given for dissatisfaction with any event, as opinions are subjective.
  • Event ticket purchases are non-transferable to another event, Garden membership, or Garden education class.
  • If WPS Garden of Lights would need to close due to a State of Wisconsin Safer at Home Order or Mandate, or City of Green Bay Or Brown County Mandate, Green Bay Botanical Garden will send an email communication detailing refund options to guests who provided an email with their ticket order. Those who did not provide an email with their ticket order will need to call the Garden at 920.490.9457 from 9 am-4 pm, Monday through Friday. Guests will have 14 days from the time the communication is sent out to donate their ticket purchase to the Garden, a 100% community supported non-profit organization, and receive a tax-deductible letter or to start the refund process. If we don’t hear from a guest within 14 days, a full refund will automatically be given.
  • WPS Garden of Lights Tickets: Guests will be able to reschedule tickets if it’s 72 hours or more before their scheduled date and time. You cannot reschedule within 72 hours before your scheduled date and time, and tickets will not be refunded if you are unable to make it. Please call the Garden at 920.490.9457 to reschedule your tickets. There will be a $5 service fee per order. This fee applies to members and the general public. If we are unable to reschedule the event ticket based on availability due to capacity limits, there will be no refunds. If guests do not arrive during their selected date and time, they forfeit their ticket and no refund will be given. If WPS Garden of Lights is canceled due to inclement weather, guests will be notified via email about the rescheduling process.
  • COVID-19 Policy: If you have COVID–19 symptoms, or someone in my household tested positive for COVID–19, or you or someone in your household is waiting on test results, and it is less than 72 hours before your event night, please do not attend the event. Please email the Garden at info@gbbg.org when you can attend based on your doctor’s guidance to reschedule your tickets.

Thank You to Our Sponsors

Title

WPS

Sustaining

Ariens Community First Credit Union The George Kress Foundation
IBEW logok-c-stock-foundation-logo-01Nicolet BankTom and Wendy Larson
and Dennis Schmidt
In Memory of Bobbi Schmidt,
Ethel “Dewey” Schmidt,
and Harry Witter 

Investor

Cornerstone Foundation logoOrthopedic & Sports Medicine Specialists LogoCellcom logoRobert E Lee & Associates

Contributing

Mary Zaborski Schneider Les Stumpf Ford
Wealth Plan logo

Supporting

Festival Foods

Basic

Lamers Bus Lines, Inc.

In-Kind

Schroeder's Flowers

Media Partner

KZ 104.3

Contact Us

For more information, contact Guest Experience at 920.490.9457 or info@gbbg.org.

For night-of questions from 12-8 pm, contact Guest Experience at 920.490.9457.

For Private L:ight Nights, group tours, and 25+ ticket purchases on Peak Nights, contact our Sales Team at 920.491.3691 ext. 113 or rentals@gbbg.org.

Have a question at the event? You’ll find our event staff in yellow vests!

Dates, Hours, & Tickets

4:30-9 pm every event night

Guests have 30 minutes to arrive after their selected time. Early and late arrivals are not guaranteed entry. Entry times are every 30 minutes beginning at 4:30 pm with last entry at 8:30 pm. Doors close at 9 pm.

Last wagon ride entry time is at 7 pm, last wagon ride at 7:30 pm.


Event Dates & Tickets

BUY YOUR TICKETS EARLY TO SECURE YOUR PREFERRED DATE

Select the date in the calendar to view ticket availability.

Calendar Key

WPS Garden of
Lights Closed

November

S M T W T F S
          26 27
28 29 30        

December

S M T W T F S
      1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28 29 30 31  

January

S M T W T F S
            1
Buy Tickets

Ticket Types

Value Nights, Walking 2 & Under are free, Adult $12 Child 3-12 $5, Wagon 2 & under are free includes walking ticket Adult $17 Child 3-12 $10

Peak Nights, Walking 2 & Under are free, Adult $15 Child 3-12 $8, Wagon 2 & under are free includes walking ticket Adult $20 Child 3-12 $13

Member Discount Nights, Walking $5 Wagon $10 includes a free hot beverage
Order Service Fee
Online $0 for Members $3 for general public
Walk-in (during Garden business hours) $0 for Members $5 for General Public
Call-in (during Garden business hours) $5 for Members, $5 for General Public

All tickets fee are per order.
  • Dated and timed entry tickets must be purchased in advance.
  • Tickets will not be available at Festival Foods or at the door the night of the event.
  • All guests and members must have dated and timed entry tickets.
  • Wagon tickets (if available) are first come, first served based on your entrance time. Last wagon ride entry time is at 7 pm. Last wagon ride leaves at 7:30 pm.

Become a Member & Save!
Garden members get special pricing for the light show on Value Nights! Each member also receives a coupon for one complimentary 12 oz. hot beverage upon their Value/Member Night arrival. Become a member today and enjoy special perks during the light show, get free daily admission all year long at the Garden, and more!

MasterCard, Visa, Discover, American Express are accepted. No tickets available at the door. No refunds on tickets.


Member Nights

Member discounts are valid on all Value Nights.

Garden members will have the first opportunity to buy tickets online starting October 25 during the presale.

The number of discounted tickets ($5 Walking Tickets and $10 Wagon Tickets) current members receive on Value Nights only is based on the amount available with your membership level (i.e. individual membership = one discounted ticket). Each member will also receive a coupon for one complimentary 12 oz. hot beverage upon their value/member night arrival.

Group Discounted Rates

Reduced-rate tickets are available for groups of 25 or more on Peak Nights only. Must be purchased in advance.

DISCOUNTS & SPECIAL OFFERS

NOTE: Complimentary General Garden Admission Passes and Buy One Get One coupons are not accepted during this event.

NOTE: Garden Members can buy discounted tickets on Value Nights only.

Discounts

Limitations

Family Night
Sunday, November 28 | 4:30–9 pm
Children 12 and under get free walking admission with one paid adult walking reservation. All reservations, adult and children, will need to be made in advance due to limited capacity.
Garden Member Discount
$5 Walking tickets and $10 Wagon ride tickets on Value Nights
Discount is valid on all Value Nights. Cannot be combined with any other offers. Must be an active Garden member and discounted tickets based on membership level.
Group & Corporate Discount available for ticket purchases of 25+ on Peak Nights onlyApplies to groups of 25 or more on Peak Nights only.
WPS customer $1 off per ticket discount coupon available in your WPS billDiscount cannot be combined with any other offers. Discount applied to each purchased ticket. Redeem online with code on coupon.
NWTC Student/Teacher DiscountOnly available through NWTC Student Involvement Office. Discount cannot be combined with any other offers.

Frequently Asked Questions

TICKETS

Do I have to buy tickets in advance?

Yes, you must buy your ticket(s) in advance for a specific date and timed entry. You have 30 minutes after your selected entry time to arrive at the Garden and check in. For example, a 5 pm entry time can enter the event between 5-5:30 pm. Each timed entry has a limited capacity and we expect this event to sell out. If you arrive before your scheduled time slot, please wait in your car until you can head to the Fischer Visitor Center at your entry time.

Tickets are not available at the door night-of the event or at Festival Foods.

NOTE: Complimentary General Garden Admission Passes and Buy One Get One coupons are not accepted during this event.

If I am delayed and miss my time slot, can I join a later time slot?

You have 30 minutes after your selected time to arrive. If you arrive late, we will try and accommodate you based on availability in the next time slot but admission is not guaranteed. Please be aware that there is no entry after the 8:30 pm slot. Tickets will not be refunded if you are unable to make your scheduled date and timed entry.

If I book the wrong date or time, can I change my ticket(s)?

Yes, you will be able to reschedule your tickets if it’s 72 hours or more before your scheduled date and time. You cannot reschedule within 72 hours before your scheduled date and time, and tickets will not be refunded if you are unable to make it. Family Night discount (children 12 and under free) is only valid for Family Night. If you need to reschedule your Family Night tickets for a different date, regular admission applies.

Please call the Garden at 920.490.9457 to reschedule your tickets. There will be a $5 service fee per order. This fee applies to members and the general public.

If you need to reschedule due to COVID-19 at any time (i.e. I or someone in my household has symptoms, tested positive, or are waiting on test results), the service fee does not apply. Please email the Garden at info@gbbg.org when you can safely attend based on your doctor’s guidance to reschedule your tickets.

What if I have COVID–19 symptoms, myself or someone in my household tested positive for COVID–19, or myself or someone in my household is waiting on test results, and it is less than 72 hours before my event night?

Please email the Garden at info@gbbg.org when you can safely attend based on your doctor’s guidance to reschedule your tickets.

What is the Horse-Drawn Wagon Ride experience?

The horse-drawn wagon ride begins on the lower mulched portion of the light show and includes a .5 mile Walking Tour of the paved pathways in the upper gardens before arriving at the Wagon Ride area.

Golf cart rides from the building to the horse-drawn wagons are available for those unable to walk down the paved path to the wagon ride area. Only two guests are allowed on the golf cart down to the wagon. Please ask for assistance at the ticketing counter night-of for a golf cart ride. There is one large step up onto the wagon with two additional steps into the wagon. Guests who may require assistance getting in and out of the wagon will need to bring a friend or family member to assist them.

Limited seating on horse–drawn wagon rides. Up to 10 guests per wagon (grouped by household). Face coverings are strongly recommended while on the wagon. Children are able to sit on their guardian’s lap. Last wagon ride is at 7:30 pm. Wagons are available on a first-come, first-served basis based on your entrance time. For the horse’s safety, wagons may be canceled if the weather conditions call for it.

COVID-19

Are face coverings required indoors and outdoors?

Face coverings are strongly recommended for all guests indoors and for those on the wagon.

What if I have COVID–19 symptoms, myself or someone in my household tested positive for COVID–19, or myself or someone in my household is waiting on test results, and it is less than 72 hours before my event night?

Please email the Garden at info@gbbg.org when you can safely attend based on your doctor’s guidance to reschedule your tickets.


SPECIAL EVENT REFUND POLICY

  • Advance tickets are required.
  • There are no refunds on any Garden special event tickets.
  • Tickets will not be replaced if lost, stolen, or unused.
  • Tickets are not refunded for any weather occurrences in which the event does not cancel, including but not limited to snow, wind, rain, thunderstorm, mud, cold, or extreme temperatures.
  • Refunds will not be given for dissatisfaction with any event, as opinions are subjective.
  • Event ticket purchases are non-transferable to another event, Garden membership, or Garden education class.
  • If WPS Garden ofLights would need to close due to a State of Wisconsin Safer at Home Order or Mandate, or City of Green Bay or Brown County Mandate, Green Bay Botanical Garden will send an email communication detailing refund options to guests who provided an email with their ticket order. Those who did not provide an email with their ticket order will need to call the Garden at 920.490.9457 from 9 am-4 pm, Monday through Friday. Guests will have 14 days from the time the communication is sent out to donate their ticket purchase to the Garden, a 100% community supported non-profit organization, and receive a tax-deductible letter or to start the refund process. If we don’t hear from a guest within 14 days, a full refund will automatically be given.
  • WPS Garden of Lights Tickets: Guests will be able to reschedule tickets if it’s 72 hours or more before their scheduled date and time. You cannot reschedule within 72 hours before your scheduled date and time, and tickets will not be refunded if you are unable to make it. Please call the Garden at 920.490.9457 to reschedule your tickets. There will be a $5 service fee per order. This fee applies to members and the general public. If we are unable to reschedule the event ticket based on availability due to capacity limits, there will be no refunds. If guests do not arrive during their selected date and time, they forfeit their ticket and no refund will be given. If WPS Garden of Lights is canceled due to inclement weather, guests will notified via email about the rescheduling process.
  • COVID-19 Policy: If you have COVID–19 symptoms, or someone in my household tested positive for COVID–19, or you or someone in your household is waiting on test results, and it is less than 72 hours before your event night, please do not attend the event. Please email the Garden at info@gbbg.org when you can safely attend based on your doctor’s guidance to reschedule your tickets.

CONTACT US

For more information, contact Guest Experience at 920.490.9457 or info@gbbg.org.

For day-of questions, contact Guest Experience from 12-8 pm on event days at 920.490.9457.

For Private Light Nights, group tours, and 25+ ticket purchases on Peak Nights only, contact our Sales Team at 920.491.3691 ext. 113 or rentals@gbbg.org.

Have a question at the event? You’ll find our event staff in yellow vests!

Event Updates

Ticketing Reminders

  • Guests have 30 minutes to arrive after their selected time. If you arrive late, we will try and accommodate you based on availability in the next time slot but admission is not guaranteed. Be aware that there is no entry after the 8:30 pm slot. Tickets will not be refunded if you are unable to make your scheduled date and timed entry.
  • Tickets must be scanned at admission. Please have your barcode tickets up on your smartphone before arriving to admissions. Turn your phone brightness up all the way for easy scanning.
  • If you are unable to bring your smartphone to display barcoded tickets, you can bring printed tickets.

Safety Reminders

  • Face coverings that cover both the nose and mouth are strongly recommended for all guests indoors (ages 2 and up).
  • Please maintain six feet of distance between yourself and other guests.
  • Parking is available on site and in overflow parking within walking distance so guests do not have to ride shuttle buses in close contact with others.
  • One–way entry and exit points.
  • Grab & Go snacks and beverages will be available inside the Concessions Buildings located outside in the Schneider Family Grand Garden.

Tips to make your experience merry and bright:

  • Horse-drawn Wagon Ride Ticket Holders: Wagons are available on a first-come, first-served basis based your entry time. Guests must be down by the wagon rides no later than 7:30 pm to catch the last wagon. Wagons will be limited to 10 guests per wagon, grouped by households.
  • Accessibility: The paths in the upper gardens are paved, shoveled, and salted, and should be accessible to wheelchairs, walkers, strollers, and pull-along wagons. There are no motorized scooters or wheelchairs available at the Garden. The lower mulched path is difficult to navigate and not recommended for wheelchairs or walkers. Golf cart rides are available only down to Horse Drawn Wagon.
  • Photos: While taking photos, please be sure to keep pathways clear and accessible to all guests.

Weather Reminders

  • We think a little snow adds to the beauty of the event, but of course, if the weather presents a hazard, the Garden’s decision to cancel the event will be made at 2 pm on the day of the event.
  • You will be notified via email of any cancelation and about the rescheduling process.
  • Check our website and Facebook page for the latest updates.

Contact Us

For more information, contact Guest Experience at 920.490.9457 or info@gbbg.org.

For day-of questions, contact Guest Experience from 12-8 pm on event days at 920.490.9457.

For Private Light Nights, group tours, and 25+ ticket purchases on Peak Nights only, contact our Sales Team at 920.491.3691 ext. 113 or rentals@gbbg.org.

Have a question at the event? You’ll find our event staff in yellow vests!